Shipping Policy

Shipping Fee

 

Order Value < $30.00 ≥ $30.00
USPS $3.99 Free Shipping
FedEx Smart Post $3.99 Free Shipping

 

How long does delivery take?

The products will be shipped out in 2 working days after we received the order

FedEx Smart Post: Normally 3-20 business days

USPS: Normally 3-15 business days

Note: May vary due to Covid-19

 

What countries do you ship to?

The US only. Do not use the PO BOX. 

 

Where are you shipping out?

We ship out from our warehouse at 3900 Hammer Ave, Eastvale, CA

Some products will ship out from FBA Directly

 

How will my delivery be shipped?

We will use USPS or FedEx Smart Post according to your address. 

 

Tracking Your Order
Enter your order tracking number at https://www.17track.net/en to track your item.

 

Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is en route.

 

What do I need to do when I received a different product than what I ordered?

Please contact customer support at support@shopsiterwell.com

 

Shipping Confirmation and Order Tracking

If you have any issues or problems with your tracking number, please feel free to email our customer support team at support@shopsiterwell.com